Last updated: 14/04/2026
OVERVIEW
This website is operated by Common Rail Cowboys (ABN 60 640 110 112) ("Common Rail Cowboys", "we", "us", "our"). Throughout the site, the terms "we", "us" and "our" refer to Common Rail Cowboys. We offer this website, including all information, tools and services available from this site to you, the user ("you", "your"), conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By accessing or using any part of the website, or by purchasing something from us, you engage in our "Services" and agree to be bound by these Terms of Service ("Terms"), including any additional terms and conditions and policies referenced herein and/or available by hyperlink (including our Privacy Policy and Refund Policy). If you do not agree to all of the Terms, you must not access the website or use any Services.
Any new features or tools which are added to the current store will also be subject to these Terms. We reserve the right to update, change or replace any part of these Terms by posting updates on this page. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and Services to you.
AUSTRALIAN CONSUMER LAW – IMPORTANT NOTICE
Nothing in these Terms excludes, restricts or modifies any consumer guarantees, rights or remedies you may have under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law ("ACL"), or any other legislation which cannot lawfully be excluded or limited. Our goods and services come with guarantees that cannot be excluded under the ACL. These Terms apply in addition to, and do not override, your statutory rights.
SECTION 1 – LEGAL DISCLAIMER (OEM BRANDS & TRADE MARKS)
While some of our products may be manufactured by original equipment manufacturers (OEMs) such as Toyota Motor Corporation and Isuzu Motors Limited, we are not affiliated with, endorsed by, or officially connected to Toyota, Isuzu, or any other vehicle manufacturer. All references to vehicle makes and models — including but not limited to "Toyota", "Hilux", "Isuzu" and "D-MAX" — are trade marks of their respective owners. These trade marks are used strictly for identification and compatibility purposes. We do not claim any ownership of or rights to these trade marks.
SECTION 2 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or territory of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependants to use this site.
You must not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Services, violate any laws in your jurisdiction (including but not limited to copyright and trade mark laws). You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your access to the Services.
SECTION 3 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time, to the extent permitted by law. You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services, or access to the Services or any contact on the website through which the Services are provided, without express written permission by us.
SECTION 4 – VEHICLE MODIFICATIONS, PERFORMANCE USE & FITMENT RESPONSIBILITY
Many of our products are intended for high-performance, off-road, racing, or non-standard applications and may alter the original operation, emissions, noise, reliability or longevity of a vehicle.
SECTION 5 – PRODUCTS & SERVICES
Certain products or Services may be available exclusively online through the website and may have limited quantities. Products and Services are subject to our Refund & Warranty Policy, which can be accessed here: Refund Policy. Our Refund & Warranty Policy applies in addition to, and does not exclude, your rights under the ACL. Where a claim is made, we may require evidence of correct installation including photographs, workshop invoices or installer details before a claim can be assessed.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your device's display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction, and to limit the quantities of any products or Services that we offer. All descriptions of products and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Services will be corrected, except as required by law.
SECTION 5A – CUSTOM-MADE, PAINTED & PERSONALISED PRODUCTS
Certain products supplied by Common Rail Cowboys are custom-made, painted, fabricated, colour-matched, built-to-order, or otherwise personalised specifically for you ("Custom Products"). Examples include, but are not limited to: custom-painted components, colour-matched parts, bespoke fabrication work, modified items, and any product manufactured or altered to your specifications.
By placing an order for any Custom Product, you acknowledge and agree to these terms.
SECTION 5B – PROMOTIONAL FREE GIFTS & BONUS PARTS
From time to time, Common Rail Cowboys may offer free gifts or bonus parts with qualifying purchases ("Promotional Items") as part of limited-time promotions.
SECTION 6 – MODIFIED & OVERSIZED INJECTORS
Where a modified or "+size" injector is advertised or sold as a Genuine injector (of any brand, including but not limited to Denso), it is expressly understood that the term Genuine refers only to the injector body, not the nozzle.
In such cases, the original nozzle has been replaced or modified to achieve the specified increased flow rate, and therefore is no longer the original OEM component. The modification process, flow characteristics and performance outcomes may vary between manufacturers or suppliers. While the injector body remains genuine, the nozzle and overall flow characteristics differ from OEM specifications.
Tuning is generally required to safely and effectively use modified or oversized injectors. Incorrect tuning, fuel system contamination, poor fuel quality, use of non-compliant diesel, poor installation practices or use of unsuitable supporting components can result in engine damage, for which we are not responsible except to the extent required by the ACL.
SECTION 7 – PRICING, MODIFICATIONS TO SERVICE & AVAILABILITY
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Services (or any part or content thereof) without notice. We are not liable to you or to any third party for any modification, price change, suspension or discontinuance of the Services, except as required by law.
SECTION 8 – ACCURACY OF BILLING, ORDERS & ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us and may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you using the email, billing address or phone number provided at the time of order.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store, and to promptly update your account and other information (including your email address and payment details) so that we can complete your transactions and contact you as needed.
For more details on returns and refunds, please review our Refund & Warranty Policy: Refund Policy.
Tax Invoices: Tax invoices are issued electronically to the email address provided at checkout. If no valid email address is provided at the time of purchase, we are unable to issue a digital tax invoice and accept no liability for failure to receive one.
Where a valid email address was provided at checkout, requests for reissuance of a tax invoice should be made within 4 years of the date of purchase. After this period, GST credit entitlements expire under applicable taxation law and we may be unable to fulfil the request. Requests should be directed to info@commonrailcowboys.com.
SECTION 9 – SHIPPING, DELIVERY & RISK
Delivery timeframes provided on our website or by our team are estimates only. While we take reasonable steps to dispatch orders promptly, we are not responsible for delays caused by carriers, customs processes, industrial action, weather events or other factors beyond our reasonable control, except as required by the ACL.
Risk in the products passes to you when they are delivered to the shipping address you provide (or, where applicable, when they are collected from a depot or parcel shop).
SECTION 10 – SHIPPING PROTECTION
Shipping Protection is an optional service offered to cover loss or damage that occurs only during transit. The minimum fee for Shipping Protection is $7.00 AUD or 2.9% of the gross order total, whichever is greater.
By selecting Shipping Protection at checkout, you agree to pay the full calculated amount. Any attempt to manipulate, bypass or reduce this fee through manual cart adjustments, discount codes or other unauthorised methods will void your Shipping Protection coverage. Claims made under these circumstances will be denied.
Shipping Protection only applies to incidents that occur prior to the order being marked as "Delivered" by the carrier. Once an order is marked as delivered to the shipping address provided at checkout, coverage is considered fulfilled, and no claims will be accepted for theft, loss or damage thereafter, except where such exclusion is not permitted by the ACL.
It is your responsibility to ensure that the correct Shipping Protection amount has been applied and paid in full at the time of purchase. Coverage cannot be added or applied retrospectively.
SECTION 11 – AUTHORITY TO LEAVE (ATL) – CUSTOMER RESPONSIBILITY
Authority to Leave (ATL) is an optional delivery instruction that may be presented as a pre-selected option for your convenience in the cart before checkout. By choosing ATL (including leaving it selected), you expressly authorise the courier to leave your parcel unattended at the delivery address provided, without requiring a signature or in-person handover.
By selecting ATL, you acknowledge and agree that Common Rail Cowboys is not responsible or liable for loss, theft or damage to your order occurring after the carrier has recorded the parcel as delivered under ATL, except to the extent that such liability cannot be excluded or limited under the ACL.
SECTION 12 – OPTIONAL TOOLS & THIRD-PARTY SERVICES
We may provide you with access to third-party tools or services over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We are not liable for any loss or damage arising from your use of optional third-party tools, except as required by the ACL.
Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of any third-party websites and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products or services of third parties. You should carefully review third-party policies and terms before engaging in any transaction with them.
SECTION 13 – USER COMMENTS, REVIEWS & SUBMISSIONS
If, at our request, you send certain specific submissions (for example, contest entries) or without a request you send creative ideas, suggestions, proposals, plans or other materials (collectively, "comments"), you agree that we may at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are under no obligation:
You agree that your comments will not violate any right of any third party, including copyright, trade mark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain unlawful, abusive or obscene material, or any malware that could affect the operation of the Services or any related website. You are solely responsible for any comments you make and their accuracy.
SECTION 14 – PERSONAL INFORMATION & PRIVACY
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: Privacy Policy.
SECTION 15 – ERRORS, INACCURACIES & OMISSIONS
Occasionally there may be information on our site or in the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order), except as otherwise required by the ACL.
We undertake no obligation to update, amend or clarify information in the Services or on any related website, except as required by law. No specified update or refresh date should be taken to indicate that all information has been modified or updated.
SECTION 16 – PROHIBITED USES
In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any international, federal, state or local regulations or laws; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Services or any related website. We reserve the right to terminate your use of the Services or any related website for violating any of the prohibited uses.
SECTION 17 – INTELLECTUAL PROPERTY
All content on this website, including text, graphics, logos, icons, images, product photos, audio clips, video, data compilations and software, is the property of Common Rail Cowboys, our licensors or content suppliers, and is protected by Australian and international copyright, trade mark and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the website for your personal, non-commercial use. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any material on our website except as reasonably necessary for your personal use of the site, unless you have our prior written consent.
SECTION 18 – WARRANTY COVERAGE
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. We do not offer any warranty coverage beyond what is required by the ACL. All warranty claims are assessed in accordance with our Refund & Warranty Policy, available here: Refund Policy. Proof of purchase is required for all warranty claims. Products sold or transferred to a third party are not covered under any ACL guarantee that would not otherwise extend to that party under law.
SECTION 19 – ARTIFICIAL INTELLIGENCE (AI) CONTENT & AUTOMATED SYSTEMS
Throughout this website and all related communication channels, Common Rail Cowboys makes use of Artificial Intelligence (AI) technologies to assist with the creation, processing, display and delivery of information. This includes, but is not limited to:
AI-generated information is provided to enhance user experience and improve efficiency. However, AI tools may occasionally produce content that is incomplete, inaccurate, out of date or not specific to an individual customer's vehicle, configuration or circumstances.
By using this website, you acknowledge and agree that:
We continue to refine and monitor our AI systems; however, responsibility for verifying critical information remains with you. If in doubt, please reach out and we will confirm or correct the details for you.
SECTION 20 – DISCLAIMER OF WARRANTIES (SUBJECT TO ACL)
We do not guarantee, represent or warrant that your use of the Services will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Services or products will be accurate or reliable.
Except for any guarantees, warranties, terms or conditions that cannot be excluded under the ACL or other applicable laws, the Services and all products delivered to you through the Services are provided "as is" and "as available", without any express or implied warranties or conditions.
SECTION 21 – LIMITATION OF LIABILITY (SUBJECT TO ACL)
To the fullest extent permitted by law, and subject to your rights under the ACL, Common Rail Cowboys, our directors, officers, employees, affiliates, agents, contractors, suppliers and service providers are not liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, savings, data or goodwill, arising out of or in connection with your use of the Services or any products, whether based in contract, tort (including negligence), strict liability or otherwise.
Where our liability cannot be excluded under the ACL but can be limited, our liability is limited (at our option) to:
This limitation of liability applies to the fullest extent permitted by law and is subject always to your non-excludable rights under the ACL.
SECTION 22 – INDEMNITY
You agree to indemnify, defend and hold harmless Common Rail Cowboys and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees, from and against any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms, your violation of any law or the rights of a third party, or your misuse of the Services.
SECTION 23 – FORCE MAJEURE
We will not be liable for any delay or failure in performance of our obligations under these Terms if such delay or failure is due to events, circumstances or causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, civil unrest, industrial disputes, failures of telecommunications networks, or failures of third-party carriers or suppliers.
SECTION 24 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision will be deemed severed from these Terms and will not affect the validity and enforceability of any remaining provisions.
SECTION 25 – TERMINATION
These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or we may deny you access to our Services (or any part thereof).
SECTION 26 – DISPUTE RESOLUTION
Before escalating any dispute to Fair Trading, the ACCC, or any other external body, you agree to contact us directly at info@commonrailcowboys.com and allow us a minimum of 14 business days to attempt to resolve the matter. We will make reasonable efforts to resolve disputes promptly and in good faith.
This clause does not limit your right to contact any regulatory body or seek independent legal advice, nor does it affect any rights you have under the ACL.
SECTION 27 – ENTIRE AGREEMENT
These Terms, together with any policies or operating rules posted by us on this site or in respect of the Services (including our Privacy Policy and Refund & Warranty Policy), constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us.
SECTION 28 – GOVERNING LAW & JURISDICTION
These Terms and any separate agreements whereby we provide you Services are governed by and construed in accordance with the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of the courts of Queensland and the courts that may hear appeals from them.
SECTION 29 – CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Services following the posting of any changes to these Terms constitutes acceptance of those changes.
SECTION 30 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to: info@commonrailcowboys.com
Business details:
Common Rail Cowboys
Suite 382
190 Oxford Street
Bulimba QLD 4171
Australia
ABN: 60 640 110 112
ACN: 640 110 112
